Website Memorial Assistance Ministries (MAM)
Responsibilities:
- Facilitates the coordination of services, serves as a key point of contact for first time and returning clients of MAM. Helps people get where they need to go and to follow through with what they start. ▪ Based up on the results of self-sufficiency screening, suggests service options, provides direct assistance, and makes referrals internally at MAM and to external organizations.
- Provides high quality support that increases opportunities for people with recognized barriers, such as providing troubleshooting and advocacy assistance.
- Regularly ensures that required information is collected and recorded in the database on each client to document baseline needs, demographics and personal details, services requested, and services provided.
- Processes requests for financial and other types of assistance.
- Actively seeks updated information and resources to aid clients in achieving goals in the service plan.
- Provides connections to other MAM programs and community organizations, and assists to develop resources, relationships, and collateral materials for dissemination.
- Cross trains within other program areas to best refer and follow participants through their MAM journey and to support programs when back-up is needed.
- Cultivates and maintains effective, mutually beneficial relationships with all programs at MAM and with a variety of community partners.
- For and on behalf of MAM, attends and effectively participates in meetings, trainings, and other events as appropriate.
- Maintains up-to-date records (database and others as appropriate)
- Assists with program evaluation activities, including data collection.
- Submits monthly, quarterly, and other activity reports as assigned; and
- Informs/suggests new opportunities that align with MAM’s strategic goal of supporting families in their efforts to become self-sufficient.
To apply for this job please visit mamhouston.wixsite.com.
